Terms & Conditions

Welcome to WashWorx Detailing. By using our website or booking any of our car washing and detailing services, you agree to the following Terms & Conditions. Please read them carefully before making a booking.

1. Services

WashWorx Detailing provides professional car washing, cleaning, detailing, and related automotive care services. The availability and scope of services may vary depending on the vehicle type, condition, and selected service package.

We reserve the right to recommend or adjust a service based on the actual condition of the vehicle.

2. Booking & Appointments

Customers are responsible for providing accurate booking information.
Appointments are subject to availability.
Customers should arrive on time for their scheduled appointment.
If you need to cancel or reschedule, please contact us as soon as possible.
Late arrival may reduce the time available for the service or may require the appointment to be rescheduled.

3. Pricing & Payment

Service prices are based on the selected package and vehicle type.
Additional charges may apply for heavily soiled vehicles, excessive stains, pet hair, or other conditions requiring additional work.
Any additional charges will be communicated to the customer where reasonably possible before the additional work is carried out.
Payment is due according to the payment options provided by WashWorx Detailing.

4. Vehicle Condition

Customers are responsible for removing valuable, personal, and fragile items from their vehicle before the service.

WashWorx Detailing is not responsible for:

Personal belongings left inside the vehicle.
Pre-existing damage, scratches, dents, cracks, stains, or other defects.
Damage caused by loose, damaged, or improperly installed vehicle parts.
Items or accessories that are already damaged or unstable.

We recommend that customers inform our team about any existing damage or special concerns before the service begins.

5. Service Results

While we make every reasonable effort to provide high-quality results, some stains, scratches, odors, marks, or damage may not be completely removable.

The final result may depend on the age, condition, material, and previous treatment of the vehicle

6. Customer Responsibilities

Customers agree to:

Provide correct contact and booking information.
Inform us of any special requirements or concerns.
Remove valuable belongings from the vehicle.
Follow reasonable instructions provided by our staff.
Make payment for the selected services and any approved additional services.

7. Cancellation & Rescheduling

WashWorx Detailing understands that plans can change. Customers should notify us as early as possible if they need to cancel or reschedule an appointment.

Repeated cancellations, no-shows, or significant delays may affect future booking availability.

8. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact us through the contact details provided on our website.